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Debt Advice Quality Framework

Debt advice supervisor training

Key Info

Country

  • England

Debt activity

  • Supervision including technical learning

Channel of learning

  • Face to face

Type of learning

  • Training

Owner

Christians Against Poverty

Date Accredited

01/5/2004

Date Launched

10/5/2021

Pre-requisite learning required

yes

Links to further info

https://capuk.org

Katy Lucas (Debt operations training manager) 01274 761 976

Debt advice supervisor training

This course is CAP’s in-house training for experienced, senior debt advisors, who have already completed our Advanced advisor course. The objective of the course is to equip senior CAP advisors to supervise the work of CAP staff in regard to debt legal advice and casework. The training is provided face-to-face.

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Pre-requisite learning

Learners must have completed CAP’s Advanced debt training course, or another equivalent debt advice course accredited casework/specialist level.

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Individual certification

Learners must provide their CAP Advanced debt training course certificate in order to attend the course. Or they can provide an equivalent qualification certificate, for example an IMA qualification.

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What are the outcomes?

This course is accredited to supervision level only. Supervision activity will involve an adviser providing technical debt advice support to other advisers within and/or outside their own organisation. Line management alone does not constitute supervision, without the provision of technical debt advice support.

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