Skip to content

Debt Advice Quality Framework

Support and supervision skills

Key Info

Debt activity

  • Supervision including technical learning

Type of learning

  • Training

Channel of learning

  • Blended learning
  • Online

Country

  • England

Owner

Citizens Advice England

Date Accredited

01/10/2023

Date Launched

08/12/2020

Pre-requisite learning required

yes

Links to further info

Description of the programme

This course is an e-learning, which when completed will accredit the learner to the MaPS supervision activity set. It is an alternative option to the ‘Money Advice Supervisor Learning and Assessment Record (MaPs Accredited)’ course.

This learning is delivered digitally via our learning platform. This course is also available via Citizens Advice Intranet. Local Citizens Advice have been advised via newsletters, email and in money advice update meetings.

Back to top

Pre-requisite learning

MaPS accredited debt learning plan.

Back to top

Individual certification

Completion of the learning and passing the assessment will be recorded in Docebo.

Back to top

What are the outcomes?

This course is accredited to supervision level only. Supervision activity will involve an adviser providing technical debt advice support to other advisers within and/or outside their own organisation. Line management alone does not constitute supervision, without the provision of technical debt advice support.

Back to top