Initial contact
Support work
Advice work
Casework or specialist
Court representation
Supervision including technical learning
Training
Qualification
Online
Blended learning
Face to face
England
Wales
32 documents found
CICM professional qualifications are suites of nationally recognised units and qualifications at Level 2 and Level 3 and provide a benchmark for debt advice areas of work. CICM qualifications are internationally recognised and Ofqual regulated.
The course is designed for anyone new to a supervision role. The session provides basic skills in supporting, directing and developing an advice service worker, plus tools and suggestions for better understanding and managing the supervision relationship.