Learning pathway hub

An e-learning course for accreditation to the MaPS supervision activity set. It is an alternative option to the Money advice supervisor learning and assessment record (MaPs Accredited) course.

Chartered Institute of Credit Management (CICM) professional qualifications are nationally recognised units at Level 2 and Level 3, providing a benchmark for debt advice areas of work. They are internationally recognised and Ofqual regulated.

This course is for those supervising debt advisers to explore key factors and develop effective supervision practice with debt advisers. It focuses on communication skills, motivational factors and stresses in the workplace.

Within this activity set, there are two training courses that the IMA offer which must be completed: Facing Courts and Tribunals, and Preparing Cases for Court.

The second level of the Wiseradviser accredited pathway consists of the eight mandatory module.

The CMA Level 4 award in casework/specialist debt advice requires attendance at three separate training days which must be completed in sequence.

This course is CAP’s in-house training for experienced, senior debt advisors, who have already completed our Advanced advisor course. The objective is to equip senior CAP advisors to supervise the work of staff in regard to debt legal advice and casework

Within this activity set, there are two training courses that the IMA offer which must be completed: Money Advice Foundations, and Managing Cases and Caseloads.

This programme is delivered by the Institute of Money Advisers (IMA) in partnership with the University of the West of England (UWE) and is a recognised academic qualification for money advisers.

A comprehensive programme that provides training to supervisor level for debt advisors moving into supervisory roles. It covers supporting colleagues and assessing competency.