Learning pathway hub

A comprehensive programme that provides training to supervisor level for debt advisors moving into supervisory roles. It covers supporting colleagues and assessing competency.

PIP 1 is designed for ‘entry level’ members of the team, mixing essential information about different types of debt management solutions, mortgages, tax returns, benefits, property ownership, banking, basic accounts, and vulnerable people.

This course will enable you to be more effective in your advocacy work by considering and practising the skills, knowledge and preparation that make a positive outcome more likely.

PIP 3 is a course for more experienced members of the team, dealing with technical issues such as the IVA Protocol and inter-locking IVAs, and more complicated assets and issues. It is especially useful for those in (or preparing for) a supervisory role.

The Assessment induction programme is designed to be completed by all new client facing staff in an assessor role.

The second level of the Wiseradviser accredited pathway consists of the eight mandatory module.

A series of e-learnings, which, when completed, will accredit the learner for MaPS advice level.

For front-line advisers, this course introduces the whole sector and aims to support advisers to feel more confident in giving quality debt advice.

This programme is designed to be completed by all employees who supervise or support debt advisors as part of their role. It is a two day course which aims to ensure learners can explain the role and responsibilities of a supervisor, and use analysis tools.

A comprehensive programme that will ensure that your employees have the skills and knowledge to able to provide suitable outcomes to clients, through: identification of assistance required by the client and the ability to give appropriate direction…